Open-Enrollment Seminars Refund Policy
Ally attempts to fully disclose course objectives and content in our marketing and advertising materials. We also understand that despite our best efforts, sometime courses just aren’t the right fit for you. We also understand that situations can change. We will attempt to accommodate reasonable requests for refunds based on the policies below.
Cancellation prior to the start of the seminar: We will gladly refund 100% of your registration fee up to 3 days prior to the start of the seminar. We will refund 90% of your fee if you decide to cancel within three days of the start of the seminar. Please notify us by e-mail for refund requests.
Cancellation after the start of the seminar: We will gladly refund 80% your course fee if you decide the course is not right for you if you notify your seminar leader by lunch on the first day.
Online Course Refund and Return Policy
Ally understands that situations can change. We will try to accommodate reasonable requests for changes or cancellations according to the policies outlined below. Some courses are more intensive than others, so we recommend you review the course work within the first two days that we provide access to offer you the best options for changes. Please feel free to contact us if you have any questions regarding course content. Also, please feel free to enter your preferred start date in the comments field when ordering your course to ensure you have appropriate time to review the content.
Cancellation: We will refund your registration fee if requested within 2 days after Ally provides you access to your course, however a $50 cancellation fee will apply. Alternatively, we can credit your registration fee and apply it to another class within 4 days after Ally provides access.
Upgrades: We will gladly upgrade your course if requested within 3 days after Ally provides access to the course.
Extensions: We can extend your access to an online course upon request. Extensions incur additional fees of $40/week or $140/month. Note that this rate is higher than if you had purchased a longer course. Therefore we recommend that you carefully plan your study program and purchase the course you feel would be most appropriate for your study plans.