Business Process Management for Executives
Seminar Overview
Specially designed for senior executives, this hard-hitting 1-day seminar examines two of the best-run companies in the United States and demonstrates how they develop and maintain their business process. These two Malcolm Baldrige award winners show us simple, yet powerful techniques for developing and maintaining consistent success.
Muda (the Japanese word for uselessness) is a term given to work, effort, and money spent which produces little or no benefit. Uncompleted tasks, rework, late deliveries, useless meetings, and failed projects are all examples of muda.
This seminar targets process work, examines where inefficiencies and muda exist, and fine-tunes the process to create a Muda-Free Zone.
You will learn how to ensure your strategic initiatives are successful, align resources to a common goal, develop consistency while encouraging flexibility, and maximizing resource efficiency.
Who Should Attend
This seminar is designed for upper-level and senior-level executives who want to ensure the entire organization is heading in the same direction. Attendees include: pPresidents,
COOs,
vice presidents from all disciplines,
directors,
strategic planners, organizational developers.
What's Covered
- Maintain consistency while allowing for innovation and creativity
- Benefits and drawbacks of different management styles
- The business process hierarchy
- Hand-offs among departments and processes
- Ownership
- Ensuring everyone is headed in the same direction
- Aligning costs and benefits of resources in a process environment
- Key concepts to continuous process improvement
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Your Benefits
- Muda-Free processes
- Improved workflow and product hand-offs
- Align resource to organizational objectives
- A consistent and successful management style
- Significantly improved morale
- Support for strategic initiatives
- Maximum resource efficiency
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Syllabus
1. Introducing Process Definition and Improvement
2. The Best-Run Companies
3. The Process of Business
4. Resources and Costs
5. Putting it Together
6. Continuous Process Improement
7. Summary
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